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Data Protection and Cookie Policy

1. General Information

This Data Protection and Cookie Policy informs users of this website about the storage, processing or use of personal data by the administrator and its data processing entities during the use of the website based on the relevant regulations on personal data protection.

The administrator of personal data of the webpage www.thermaflex.com is Thermaflex International Holding b.v., registered at Veerweg 1, 5145 NS Waalwijk, The Netherlands.

2. Website covered by the Data Protection and Cookie Policy

This Policy concerns the following websites: www.thermaflex.com including the relevant webpages.

3. Methods of processing of users’ personal data by Thermaflex

Thermaflex collects personal data in the following situations:

- when a user submits their own personal data to the company, e.g. when registering on the company’s website (while downloading Thermaflex promotional materials) and/or subscribing for online and/or postal services of the company (relevant for the user’s name and email address);

- when a user visits the company’s website (this concerns e.g. data about the computer and user visits, such as IP address, browser type, duration of visit and number of views);

A user shall have the right not to disclose their personal data and can still use the Thermaflex website.

However, there are reasons why a user could leave their personal data (company name, name and surname, email address, telephone number) to be able to use the requested service (e.g. if the user needs to download some informational materials, initiate a chat or place an order). In such a case, such data shall be filled in in the e-form made available on the Thermaflex website.

A user shall have the right to decide whether their personal data shall remain on the Thermaflex website, but in the event such information is missing (resulting from the e-forms existing on the website), they will not be able to use the requested service. Personal data shall be processed only for the purpose of delivery of the requested service and for purposes of justified business interest of Thermaflex.

4. Purpose for which user’s personal data is processed

Personal data processed on this website shall be used for the purpose of:

a) contacting a user after submission by them of the e-form with by means of the Thermaflex website;

b) sending to a user information they are interested in,

c) sending to a user advertising materials concerning the business activity of Thermaflex,

d) compliance with legal regulations and acts.

5. Personal data storage time

Personal data left by users shall be stored and processed by Thermaflex over a period of 5 years.

6. Providing access to user personal data

A user acknowledges and agrees that Thermaflex may transfer the user’s personal data to its affiliated companies and sales Representatives of the company for marketing purposes.

A user may express disagreement to the transfer of personal data to affiliated companies located within or outside of the EU by sending an email to the following address: international@thermaflex.com

Thermaflex may also disclose a user’s personal data in the scope required by the law.

7. User’s personal data security

Thermaflex undertakes justified organisational and technical measures to secure the personal data of users and to prevent the loss, improper use or modification of that type of data.

8. Cookies

We use cookies on this website. A cookie is a text file stored on your computer or mobile device when you visit our website.
We use functional cookies to ensure that the website functions properly and to improve the website’s usability. We may also use that information to personalize our website for you.

We use analytical cookies (Google Analytics, Google DoubleClick) to record the website activity, date and time of visit, and domain type in order to improve the quality of the website. See Google’s privacy policy and the specific privacy policy of Google Analytics for more information: https://www.google.com/intl/nl/policies/privacy/.

Furthermore, we use cookies from the third party social media Facebook, LinkedIn and Twitter for the share buttons that can be found on each page of our website. The code for these buttons is supplied by the social media companies and not by Thermaflex. Please note that the social media companies have their own privacy policies and might use your personal data for more or other purposes than described in this Privacy & Cookie Policy. We refer to the policies of these third parties for their specific policies regarding the use of personal data: https://www.facebook.com/policy.php, https://twitter.com/privacy and https://www.facebook.com/policy.php,

We may use web beacons on this website in conjunction with cookies to compile statistics about site usage. We may also use web beacons in promotional HTML e-mails that we send our visitors to measure the results of our campaigns. Both cookies and web-beacons are used in order to personalize and improve your online experience with our brand. Should you need further explanation or details on web beacons, please refer to the following website: http://www.allaboutcookies.org/faqs/beacons.html

Most browsers allow you to refuse cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. This might, however, have a negative impact upon the usability of the website. Should you need further explanation or details, we refer to the website www.allaboutcookies.org.

9. Changes to this Data Protection and Cookie Policy

Thermaflex may periodically update or introduce changes to this Data Protection and Cookie Policy by placement of a new version on the company’s website.

10. Third party websites

This website contains links to third party websites. Thermaflex shall not be liable for the use of users’ personal data by third party websites.

11. User’s rights to update or correct personal data by users and their rights

A user may request Thermaflex in writing to be allowed to personally control their personal data gathered by the company. In the event that such data contain errors, the user may request Thermaflex to correct, supplement or remove the relevant data. In addition, the user shall have the right to contact Thermaflex at any time to opt out of the use of their personal data for marketing purposes. Requests concerning accessing, modification, removal or opting out of the use of data shall be considered within 30 days.

A request to discontinue processing data shall be sent to the email address: international@thermaflex.com

Subject: Request to discontinue personal data processing

12. Contact

In the event of any questions concerning this Data Protection and Cookie Policy or personal data, please contact us by email at the following address: international@thermaflex.com or by traditional mail at the address:

Thermaflex International Holding b.v.

Veerweg 1

5145 NS Waalwijk

The Netherlands.

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